FAQ

Something is sold out, when will it be back in stock?

Most of the things we do are limited, so more often than not if a t-shirt, vinyl, canvas or whatever else is sold out. Its sold out for good. We recommend keeping an eye on our Facebook page here for regular updates on our shop.

How long will I wait?

All orders are sent out from our HQ within 48 hours of being ordered. If you're from the UK you can expect delivery within 1-5 working days. Outside of the UK things can take up to 7-14 days. We aim to get things out as soon as possible and we use 1st Class Recorded Delivery with everything we send to you!

Pre-Orders?

We sometimes allow you guys to buy things a few weeks before they come out publicly. If you pre-order anything from our store you will be sent this before its publicly available meaning you will have it on your doorstep on the day of the products release. We recommend pre-ordering things if its an option as things can sometimes sell out before the public release date!

Something has been released on the label and is not in stock yet?

If a vinyl or CD or spaceship has been released via our label then we expect it to be on sale within 24 hours of release. If its not we suggest you check Boomkat, Juno and other good record shops. They sometimes have a weeks exclusivity with our records.

I can't find any MP3's on your website?

We unfortunately don't sell MP3's or digital songs directly through out website. Head over to iTunes, Spotify or any other good online songshop to find them.

Returns?

Although we imaging you'll want to keep hold of the stuff we send you, we do offer full refunds or exchanges on all products sent to you by us within 14 days of you receiving it. Although you will need to send it back to us, unworn or unused in the original packaging for a refund or exchange. If there is a problem with your product please email [email protected] for further info.

I can't find your main website?

Thats because you're on our online store. Head over to www.audiodoughnuts.com for our official website for all the info of our doings.

I can't buy tickets to your events on here? 

For any tickets to our events, please head over to the Tickets section of our website here or alternatively head over to Resident Advisor, we sell tickets through both!

My friend has a discount code and I don't?

We're imagining its because he/she/they are signed up to our mailing list which can be done here - Or they might be looking at our facebook or twitter pages.

I want to know something else?

Email us on [email protected] for anything else.